Cd drive disappears windows xp

After the Avast "Boot Scan", the optical drive still had the yellow! Restart your computer and wait for it to scan every file. It should find several infected files. Good Luck! If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

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Much to my dismay, the System Recovery did not restore the drive to proper working condition. Also, before system restore I connected a plug-n-play external cd burner via usb and it would not recognize this either. I dunno what is going on, but I don't suspect it is a cable issue as the drive works from boot for the system restore dvd.

It will open the Registry Editor. In registry editor you have to locate a registry key by expanding directories on left pane. Go to. Right click on it and delete it. Exit Registry editor and reboot your computer. This should resolve the issue and your CD drive icon should now show up. On the right pane, right click on UpperFilters and select delete from the context menu.

Right click on it and select delete from the menu. You have to remove and reinstall the device drivers for the drive. Process for Windows 7 is almost same as Windows Vista. This is normally very rare, but there are occasions when it can happen. This is especially true if you gave your computer to someone else for a repair or something of that sort.

You have to edit two registry entries to fix the problem in Windows XP and Vista. You can either do it manually or you can download the fix from Microsoft here:. In the right pane, you should see Upper Filters and Lower Filters. Delete both of these and then restart the computer.

If you are having the issue on Windows 7, then you can try to run the Hardware and Devices Troubleshooter. This will automatically diagnose and try to remedy the problem.

You can run the troubleshooter by going to Start, Control Panel and then searching for troubleshooter in the search box. Click on Troubleshooting. Finally, under Hardware and Sound, click Configure a device.